Master: replace hose reel tube and/or lock

An overview of what is needed to do this service.

Remove the hose from the hose reel.

Push in the two hooks while pulling the reel handle to release the handle.

Remove the handle from the reel.

Move the hose on the reel slightly downwards to expose one of the Torx screws.

Remove the 5 screws on the hose reel.

Remove the right side of the hose reel frame.

Remove the hose guide.

Pull the hose reel to the right to access the hose reel swivel.

Remove the U-pin securing the hose to the swivel.

Pull the hose out of the swivel.

Remove the left reel holder and the hose reel.

Remove water filter by unscrewing it counterclockwise.

Unscrew the six T25 screws from the back cabinet.

Push the front brace release button and pull the front cover off.

Unscrew the four T25 screws securing the motor/pump.

Release the Cable strain release form the back cabinet.

Carefully lift the motor/pump so that it is on an angle.

Use a flat screwdriver or a small knife to release the u-pin securing the internal hose to the pump outlet.

Pull the hose from the pump head.

Carefully lift out the motor/pump out of the rear cabinet.

Unscrew the Torx holding the push pull arm controlling the handle lock.

Remove the screw, arm and two washers (newer models only use one washer).

Pull the right-side handle lock towards the centre so that it disengages the handle.

Remove the handle lock and make sure you also collect the coil spring.

Pull the left-side handle lock towards the centre so that it disengages the handle.

Move the hose out of the way and remove the handle lock and make sure you also collect the coil spring.

Unscrew the two Torx screws holding the top cabinet.

Seen from above, unscrew the two last Torx screws holding the top cabinet.

Separate the top cabinet assembly from the back cabinet.

Pull out the internal hose.

From inside the top cabinet, unscrew the 4 Torx screws holding the reel lock cover.

Remove the reel lock assembly.

Use a flat head screwdriver to lift the locking tabs on the buttons while forcing them outwards.

Remove the two buttons.

Pull out the hose reel tube assembly.

Remove the lock parts from the reel holder tube if you are only replacing the tube.

Fit the locking parts on to the new reel tube.

Put the tube assembly back into the reel lock housing.

Attach the two buttons to lock the assembly in place.

Put the reel lock assembly back on the top cabinet.

Secure it with 4 Torx screws from beneath.

Thread the internal hose trough the reel holder tube and into the top cabinet.

Place the top cabinet onto the rear cabinet.

When properly aligned, secure the top and back cabinet with 2 Torx screws.

Lay the assembly flat on your workbench and screw in 2 last Torx screws to secure the top and back cabinets.

Move the hose out of the way and fit the left side handle lock. The push button should be fixed to the end of the arm.

Make sure that the whole coil spring fits inside the rectangular cavity.

Fit the right handle lock and make sure that the whole coil spring fits inside the rectangular cavity.

Fit the push pull arm with the one or two washers and secure it with a Torx screw.

Take note of how the left and right handle locks are positioned in regards to the push pull arm.

Make sure that the locks engages the handle. Pull the handle up and down. The locks should engage when the handle is fully extended as well as collapsed. Both the left and right lock should engage. Test that the button release the locks as well.

When satisfied, carefully lower the motor/pump back into the pressure washer cabinet.

With the motor/pump at an angle, reattach the internal high-pressure hose to the pump head.

Secure the hose using the U-pin. Some force may be required to properly secure the U-pin to the pump head.

Make sure that the internal high-pressure hose runs trough these two depressions in the back cabinet (red arrows). If you are unable to fit the motor/pump properly then lift it up and check that the internal hose is routed as indicated in this picture.

If the previous step was successful the motor/pump unit should now fit correctly in the back cabinet.

Reattach the cable strain relief into the slot in back cabinet.

Secure the motor/pump unit using 4 T25 screws. Two screws on top of the motor cowling and two screws on the pump head cover.

Put the front cover back onto the pressure washer. A bit of work may be needed to get it to align perfectly with the back cabinet, take your time. Push the front brace release button to allow for a correct alignment of the brace. When you are happy with your alignment, raise the pressure washer to the upright position.

Secure the front cover with six T25 screws from the backside of the pressure washer.

Check that the filter cassette is clean and without damage.

Reattach the water filter to the water inlet.

Fit the hose to the left side hose reel holder as indicated in the pictures.

The end of the hose should reach approximately to the centre of the reel holder.

Connect the hose to the swivel in the hose reel.

Secure the hose with a U-pin.

Attach the hose guide to the left reel holder.

Put the two reel holders together over the reel tube.

Secure the left and right reel holder with 5 Torx screws.

Reattach the handle. It should click into place.

Check that the hose reel can rotate freely. Reel in the hose.

Congratulations with finishing the service of your AVA product.

It is now time to do the first start after service.

1. Start by connecting the pressure gun to the hose.
2. Connect water.Make sure no water is leaking from the inside or anywhere else on the pressure washer.
3. Pull the trigger and let the water flow until there is no more air coming out.
4. Connect the power cord.
5. Turn on the pressure washer.
6. Pull the trigger and let water run for a minute before connecting a nozzle.
7. Connect the nozzle.
8. Use the pressure washer and make sure it is operating as normal.

Water is leaking from the inside

• Disconnect the power and open the pressure washer to locate the leak.
• Take necessary action to remedy any leaks.

Motor runs and won't stop when you release the trigger

• This is most likely due to an improper seating of the switch box on the start/stop valve.
• Open the machine and check that the switch box is correctly seated.

The pressure washer won't turn on

• Check that the power cable is connected.•Check that the circuit breaker has not been tripped.
• Check that the fuse in the power plug is intact (UK models only).
• Open the machine and check that all the internal cabling is connected.

Poor performance/pressure

• Improper assembly or dirt/debris in the pump.
• Check that the pump and especially the main valve for foreign objects/debris.
• Make sure that the spring in the main valve is correctly seated and working as intended.

Motor is making a humming noise and is not able to start

• Check that the capacitor is connected to the motor.
• It should be connected with one white and one black cable.